deskchime

Client Work Runs On Follow-Ups. Make Sure None Fall Through.

Agencies carry accountability for two teams at once: their own and their clients. DeskChime gives you one connected loop for both, with goals that cascade, 1-on-1s that produce action, and feedback that runs itself.

The Agency Accountability Gap

You hold your clients accountable for everything. Who holds your own team accountable? Most agency internal processes are worse than what you build for clients.

Client work crowds out team ops

When deadlines are tight, internal 1- on-1s get cancelled. Follow-ups from last week's all-hands get forgotten. The client gets the discipline. Your team gets the scraps.

Feedback happens at off boarding

You find out someone was struggling six months too late at their exit interview. Continuous feedback cycles would have caught it in week three. But nobody set them up.

Goals exist in decks, not daily work

Every quarter starts with an OKR session. By month two, nobody is looking at the goals doc. Nothing connects those goals to the weekly 1- on-1 or the follow-up from Tuesday's standup.

How Agencies Use DeskChime

One connected loop for your internal team runs alongside your client work without adding admin.

1

Set it and forget it

Configure recurring 1-on-1s, feedback cycles, and follow-up cadences once. DeskChime runs them automatically. No one has to remember to send the monthly check-in.

2

Every meeting produces output

Record the internal team meeting or add a voice note after. AI extracts follow-ups and assigns owners before everyone leaves the room. No separate meeting notes doc.

3

Goals connect to daily work

Set team goals for the quarter. They appear in every relevant 1-on-1 agenda automatically. Progress gets discussed weekly not just at quarter-end review.

4

Feedback runs on its own

Set your team feedback cadence weekly, monthly, quarterly. AI writes the questions based on role and context. Responses are collected and surfaced without chasing anyone.

Built For The Way Agencies Actually Work

Project-based goal tracking

Link goals to client projects or internal initiatives. Track progress across both without separate spreadsheets for each.

Explore Goals

Automated feedback cycles

Set once for your whole team. AI generates role-specific questions. Responses surface patterns you'd otherwise miss.

Explore Feedback

1-on-1s that produce action

Structured agendas, shared notes, AI- extracted follow-ups. Every 1-on-1 ends with owned commitments not just good conversation.

Explore 1-on-1s

Voice capture for fast teams

Walked out of a client call with action items to assign your team? Tap record, speak for 30 seconds, DeskChime extracts and assigns everything.

Explore Follow-ups

Recognition that builds culture

When a team member delivers under pressure, DeskChime suggests recognizing them instantly and meaningfully. Wins get celebrated not just billed.

Explore Applauds

Insights across the whole team

See who's following through, where goals are stalling, and which relationships need attention across all team members in one view.

Explore AI

What Agencies Tell Us

Numbers from the teams that use it every day.

83%

Fewer missed follow-ups after first month

2 min

Average time to first follow-up created

4x

More consistent 1-on-1 cadence

0

To your first Separate meeting notes docs needed-up

Built for the way agencies actually work

New hire onboarding

Set onboarding goals with AI- generated

Schedule recurring 1-on-1s with manager for 90 days

Collect 30/60/90-day feedback using Templates

Celebrate first wins with team Applauds

Best for: HR & Team Leads

Weekly team sync

Open follow-ups from last week auto- populate agenda

Record the meeting or add voice note after

AI extracts new follow-ups with owners

Goals progress reviewed automatically

Best for: All Agency Teams

Quarterly review cycle

Set onboarding goals with AI- generated

AI breaks into milestones with owners deadlines

Monthly feedback cycle surfaces progress signals

End-of-quarter 1-on-1 with AI- generated summary

Best for: Managers & Directors

Why Deskchime?

DeskChime is built for internal team management your own people, not your clients. That said, if you run dedicated client success teams, the 1- on-1s, follow-ups, and goal modules work well for those relationships internally.

No. The smallest agencies using DeskChime have 4-person teams. The follow-up and 1-on-1 modules work especially well at that size where everything is informal and things fall through because of it.

Zasya Solutions the team behind DeskChime is a software agency. Every feature was built because they needed it for their own team first. The tool is not designed by people imagining what agencies need. It's designed by people who are agencies.

You don't switch you connect. DeskChime sends follow-up reminders, goal updates, and Applauds directly into the Slack channels your team already uses. The follow-up structure lives in DeskChime; the nudges arrive in Slack.

Less than 15 minutes. Connect Slack, set your 1-on-1 cadences, create your first follow-up. Most agency teams have their first real cycle running within the same day, without friction.

Cadence

Never leave a meeting without knowing who owns what. Even in-person.

Accountability

Record, dictate, or type. Whatever the input every commitment has an owner and a reminder.

Visibility

See every follow-up, who owns it, and whether it's done across your whole team in one view.

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Make Follow-Through Your Competitive Advantage.

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